Recruitment & Training
Running a good customer service is highly dependent on finding the right people who believe in the company’s vision and values. This stems in how the recruitment and training are done, we do not compromise this process, and all our candidates have to go through a carefully designed process which includes:
- Criminal Vetting
- Psychometric Tests
- Medical Checks
- Qualification Checks
- Credit Checks
- Basic Security Tests
- Fitness Checks
- Customer Interaction Simulation Exercises
- Polygraph Tests
- Narcotics Tests
- Reference Checks
Training is the next phase which is as critical as recruitment, we look at the following courses to further upgrade our staff:
- Internal Refresher Training
- General Security Practice Learner ships (nationally recognized)
- CCTV Training (optional)
- Induction course (Internal)
- Fire Fighting Training
- First Aid Training
- OHS Training
- Basic Firearm Training
- ISO Training
- National Key Point Refresher training
- Retail Training (Tailor-made)
- OHS Training
- Basic Firearm Training
- ISO Training
- National Key Point Refresher training
- Retail Training (Tailor-made)
- Education Industry Training (Tailor-made)
- Health Institutions Training (Tailor-made)
- Warehouse and Logistic Training (Tailor-made)
- Public Institutions Training (Tailor-made)
- Financial Sector–Banks (Tailor-made)